Returns & Exchanges

At Mitchell Brands, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, you may return your items within 30 days of delivery for a refund or exchange.

1

Initiate Your Request

Contact our customer care team with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Ensure the products are in their original packaging and securely sealed to prevent damage during transit.

3

Ship the Items

Affix the provided return label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing